Terms of service

Terms of Service

Last Updated: 05-08-2026

Welcome to Story Driven . These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.

1. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide is accurate and complete.

2. Account Terms

If you create an account with Story Driven , you agree to:

  • Provide accurate and current information.
  • Maintain the confidentiality of your login credentials.
  • Be responsible for all activities conducted through your account.
  • Notify us immediately of any unauthorized access or suspected security breach.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or unlawful activities.

3. Products and Services

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

  • Product colors may vary depending on your screen or device.
  • Minor variations in size, finish, or appearance may occur.
  • Product availability is subject to change without notice.

We reserve the right to discontinue or modify products at any time.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified and are inclusive or exclusive of applicable taxes as indicated at checkout.

By placing an order, you agree to:

  • Pay the full purchase price, including applicable taxes and shipping charges.
  • Provide valid payment information.
  • Authorize us and our payment partners to process your payment.

We reserve the right to:

  • Correct pricing errors.
  • Change prices without prior notice.
  • Cancel orders resulting from incorrect pricing or technical errors.

Payments are processed securely through trusted third-party payment gateways. We do not store your complete card or banking information.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit purchase quantities.
  • Cancel suspected fraudulent or unauthorized transactions.
  • Request additional verification before processing an order.

If your payment has already been processed for a cancelled order, an appropriate refund will be issued.

6. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS] after successful payment confirmation.

Delivery timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Force majeure events
  • Incorrect shipping information provided by the customer

Risk of loss and ownership of products generally pass to you upon delivery to the shipping address provided.

7. Returns, Replacements, and Refunds

Returns and refunds are governed by our Return & Refund Policy.

In general:

  • Return requests must be submitted within [RETURN WINDOW] of delivery.
  • Products must be unused, undamaged, and returned in their original packaging unless otherwise stated.
  • Certain items (such as personalized, custom-made, digital, perishable, or hygiene-sensitive products) may not be eligible for return unless defective or required by law.
  • Approved refunds will be processed to the original payment method within [REFUND PROCESSING TIME] after inspection and approval.

Please contact us before returning any item.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Videos
  • Icons
  • Website layout

is owned by or licensed to [STORE NAME] and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to:

  • Violate any applicable law or regulation.
  • Use the website for fraudulent purposes.
  • Interfere with the website's operation or security.
  • Attempt unauthorized access to systems or customer information.
  • Upload malicious software, viruses, or harmful code.
  • Copy, scrape, or exploit website content without authorization.
  • Impersonate another individual or entity.
  • Engage in activities that disrupt other users' experience.

Violation of these Terms may result in suspension of access and legal action where appropriate.

10. Third-Party Services

Our website may integrate with third-party services, including:

  • Payment gateways
  • Shipping providers
  • Analytics services
  • Marketing platforms

We are not responsible for the practices, policies, or services of third-party providers. Your use of those services may also be subject to their own terms and policies.

11. Disclaimer of Warranties

Our website, products, and services are provided on an "as available" and "as is" basis, except where warranties are expressly provided or required by law.

To the fullest extent permitted by applicable law, Story Driven disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws.

12. Limitation of Liability

To the maximum extent permitted by law, Story Driven , its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:

  • Your use of the website.
  • Delays or interruptions in service.
  • Product misuse.
  • Unauthorized access to your account.
  • Technical failures beyond our reasonable control.

Where liability cannot be excluded under applicable law, our total liability shall not exceed the amount paid by you for the relevant order giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Story Driven , its directors, employees, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms.
  • Your misuse of the website.
  • Your violation of applicable laws or the rights of any third party.

14. Force Majeure

We shall not be liable for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, strikes, internet outages, pandemics, war, civil disturbances, or transportation disruptions.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in Barmer Rajasthan, India, unless otherwise required by applicable law.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date. Your continued use of the website after such updates constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Story Driven
Email: [hunnychoudhary678@gmailcom]
Business Address: CE-13/14 , Mahaveer Nagar , Barmer (344001) , Rajastha

We will make reasonable efforts to respond to your inquiries within [BUSINESS DAYS].

Compliance Note

This template is intended for a general Indian e-commerce business and is designed to align broadly with applicable Indian laws, including the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. Depending on your business model, products, or international operations, you should consider having these Terms reviewed by a qualified legal professional before publishing them.